Following its mea culpa regarding the reception problem with its iPhone 4 and the numerous lawsuits that have been filled since the release of the phone by disappointed customers, Apple has decided to drop the usual restocking fees for people looking to return their devices.
Customers returning the iPhone4 with 16 GB, will be spared the usual $20 restocking fee while the ones returning the iPhone 4 with 32 GB will get a full refund without the $30 restocking fees. In any case, the return has to be made within 30 days of the purchase date.
In an attempt to deflect blame, Apple has also issued an explanation on why customers where experimenting those drops in coverage in the first place: a software glitch that was showing an inaccurate display in the real amount of bars that should be displayed to begin with.
In a blog post on Friday, Apple said that it plan to release a software fix in the coming weeks to address the issue with a display not overstating the actual signal strength.
For more, see pcmag.com
Monday, July 19, 2010
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