Following its mea culpa regarding the reception problem with its iPhone 4 and the numerous lawsuits that have been filled since the release of the phone by disappointed customers, Apple has decided to drop the usual restocking fees for people looking to return their devices.
Customers returning the iPhone4 with 16 GB, will be spared the usual $20 restocking fee while the ones returning the iPhone 4 with 32 GB will get a full refund without the $30 restocking fees. In any case, the return has to be made within 30 days of the purchase date.
In an attempt to deflect blame, Apple has also issued an explanation on why customers where experimenting those drops in coverage in the first place: a software glitch that was showing an inaccurate display in the real amount of bars that should be displayed to begin with.
In a blog post on Friday, Apple said that it plan to release a software fix in the coming weeks to address the issue with a display not overstating the actual signal strength.
For more, see pcmag.com
Showing posts with label dropped calls. Show all posts
Showing posts with label dropped calls. Show all posts
Monday, July 19, 2010
Friday, June 25, 2010
iPhone 4 new antenna is designed to improve calls quality.
The new iPhone 4 slated to go on sale June 24, is much improved in one area: signal strength and reliability. The big improvement is the consequence of a design change with the phone antenna wrapped around the frame instead of being buried under the shell.
With the new design, iPhone owners should experiment less dropped calls at a better quality according to the Wall Street Journal.
For more, see WSJ.com
With the new design, iPhone owners should experiment less dropped calls at a better quality according to the Wall Street Journal.
For more, see WSJ.com
Monday, October 5, 2009
Femtocell devices extend and enhance cellphones coverage.
Most cellphone users have one time or another experienced with spotty coverage or simply dropped calls regardless of which carrier they get their service from. Over the years, there have been a number of devices intended to help with the problems by extending or enhancing cellphone service. In the past year, some of the biggest wireless carriers in the U.S. have begun offering new devices called femtocells that are small boxes that act like miniature cellular towers to improve the network's coverage. While Verizon Wireless and Sprint Nextel sell femtocells, AT&T does not. But here is a catch:the wireless carriers who do sell femtocells, do not market these devices as doing so would give a hint to a sensitive subject they rather do not want to talk about, coverage problem. So the catch is that if a subscriber really feel like he or she needs one, he or she will have to expressly demand for it. And usually carriers use the option to offer it as a last resort to retain subscribers who threaten to switch carriers.
According to the Wall Street Journal, "femtocells don't require special cellphones as they use the same radio spectrum as carrier's cellular towers to extend their cellular coverage by taping into a landline connection and routing calls over the Internet."
One femtocell can handle up to three simultaneous calls, covers up to 5,000 square feet and the owner can grant access to other cellphone owners that use the same carrier.
Sprint femtocell device called Airave is offered at $100 plus a monthly fee of $5, while Verizon unit called a Network Extender, goes for $250.
AT&T is said to be testing it's version of femtocell in three different cities without any mention of possible roll over date.
For more, see WSJ.com
According to the Wall Street Journal, "femtocells don't require special cellphones as they use the same radio spectrum as carrier's cellular towers to extend their cellular coverage by taping into a landline connection and routing calls over the Internet."
One femtocell can handle up to three simultaneous calls, covers up to 5,000 square feet and the owner can grant access to other cellphone owners that use the same carrier.
Sprint femtocell device called Airave is offered at $100 plus a monthly fee of $5, while Verizon unit called a Network Extender, goes for $250.
AT&T is said to be testing it's version of femtocell in three different cities without any mention of possible roll over date.
For more, see WSJ.com
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