Monday, October 18, 2010

Google to discontinue GOOG- 411 directory-assistance.

After three years, Google is doing way with GOOG-411 its directory-assistance service who looked revolutionary and way ahead of its time when it debuted. But compared with today's more advanced voice-search tools including the one for smartphones from Google itself, GOOG-411 appears obsolete.
However, we should never forget that GOOG-411 paved the way for today's relatively refined speech-recognition tools used by Android phones, including voice search, which lets you search Google by speaking rather than typing. In addition, voice input lets you fill a text field by speaking. And you can call a business simply by saying its name (into the phone).
Despite their gain in the marketplace, not everyone uses a smartphone and the loss of GOOG-411 will have the greatest impact for those still using flip/phones. Those users are offered a somewhat archaic tool consisting of sending a text message with the name and location of the business that they are looking for to "GOOGLE" or 466453. In return, they will receive a text back with the desired information.
GOOG-411 will shut down November 12.

For more, see

1 comment:

Michael said...

I recently tried a new toll free service by Justdial (1800-500-0000). It guarantees to pick your call in one ring and answer queries within 60 seconds. I did not believe until I tried the service and it really works great. Although I disappointed seeing 1800GOOG411 shut down, I think Justdial had given a completely different meaning to toll free services.

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