After three years, Google is doing way with GOOG-411 its directory-assistance service who looked revolutionary and way ahead of its time when it debuted. But compared with today's more advanced voice-search tools including the one for smartphones from Google itself, GOOG-411 appears obsolete.
However, we should never forget that GOOG-411 paved the way for today's relatively refined speech-recognition tools used by Android phones, including voice search, which lets you search Google by speaking rather than typing. In addition, voice input lets you fill a text field by speaking. And you can call a business simply by saying its name (into the phone).
Despite their gain in the marketplace, not everyone uses a smartphone and the loss of GOOG-411 will have the greatest impact for those still using flip/phones. Those users are offered a somewhat archaic tool consisting of sending a text message with the name and location of the business that they are looking for to "GOOGLE" or 466453. In return, they will receive a text back with the desired information.
GOOG-411 will shut down November 12.
For more, see pcworld.com